This report is being submitted to report additional information.Based on the evaluation, the reported event and the malfunction could not be verified as the driver was not returned.However, there is no existing nonconformance / capa / hhe/d / ie / product hold against the reported device that did or could cause or contribute to the reported event.Monthly post market trending review identified no actionable trends or corrective actions for the reported event or device.Zimvie quality management system (qms) has controls in place to ensure the distribution of conforming products.Therefore, based on the available information, the product was within specifications and conforming when it left zimvie.Dhr review and complaint history review by lot number could not be performed, as the lot number associated with the reported product is not available.Zimvie quality management system (qms) has controls in place to ensure the distribution of conforming product within specifications.A complaint history review by item number was conducted dating back to 12 months prior to the notification date.The complaint history review revealed that there are no existing non-conformance's/capa/hhe/d/ie/product holds for the reported device related to the reported event.A definitive root cause could not be determined.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimvie will continue to monitor for trends.
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