Additional information provided in h.6.And h.10.The customer did not retain the product lot information for this procedure pack, therefore the device history records traceable to the reported procedure pack could not be reviewed.The customer reported there was fibers in the anterior chamber during surgery.No physical sample has been returned for evaluation, therefore, the condition of the product could not be verified.However, the customer provided a photo of the reported issue.The manufacturer's evaluation of the attached photo confirms the customer's event: photo attached to record shows a anterior chamber part of eye with fiber present.The exact composition of the foreign matter is unknown.The root cause of the customer's complaint could not be established as a sample has not been received and the condition of the product could not be verified.Without analysis of the sample, it is not possible to isolate the root cause.Custom paks are manufactured in an environmentally controlled area (eca) that is routinely monitored.In addition, the manufacturing area operates in a controlled positive pressure environment and is continuously monitored to prevent entry of foreign material, insects, and hair.The root cause for this complaint is not known, therefore, specific action with regards to this complaint cannot be taken.Based on current tracking, there are no adverse trends for this reported complaint.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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