| Model Number |
27919 |
| Medical Device Problem Codes |
Failure to Charge (1085); Protective Measures Problem (3015)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/04/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported to resmed that an astral device failed to charge its external battery and displayed a battery error message when the external battery was connected to the device.There was no patient harm or serious injury reported as a result of this incident.
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Additional Manufacturer Narrative
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Resmed has requested for the device to be returned so that an engineering investigation could be performed.The device has not been returned, therefore resmed is unable to confirm the alleged malfunction at this time.If further information becomes available, a supplementary report will be submitted.Resmed reference#: (b)(4).
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Event or Problem Description
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It was reported to resmed that an astral device failed to charge its external battery and displayed a battery error message when the external battery was connected to the device.There was no patient harm or serious injury reported as a result of this incident.
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Additional Manufacturer Narrative
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The astral device was not returned to resmed.An investigation was performed on all available information.Based on all available evidence, the investigation determined that the reported complaint was due to a faulty/defective external battery.Resmed¿s risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: (b)(4).
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Search Alerts/Recalls
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