| Model Number |
866061 |
| Medical Device Problem Code |
Audible Prompt/Feedback Problem (4020)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/21/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.Reporter's phone number (b)(6).
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Event or Problem Description
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The customer reported that the device speaker was found to be defective.There was no reported adverse event to any patient or user.
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Additional Manufacturer Narrative
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A philips response service engineer (rse) spoke to the customer and determined that the device speaker needed to be replaced.Results of functional testing indicate the device speaker was faulty.The device speaker was replaced to resolve the device issue.
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Event or Problem Description
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The customer reported that the device speaker was found to be defective.There was no reported adverse event nor clinical effect to any patient or user.
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Search Alerts/Recalls
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