| Model Number |
N/A |
| Medical Device Problem Code |
Physical Resistance/Sticking (4012)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
10/28/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the plastic sliding stabilizing sleeve was jammed and unable to be moved so implant was not attempted to be implanted.Another product was used to complete the procedure.Attempts to obtain additional information have been made; however, no more is available at this time.
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Additional Manufacturer Narrative
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(b)(4).Report source foreign: australia.Customer has indicated that the product will not be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up report will be submitted.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Visual examination of the provided video identified that the sleeve cannot move forwards; however, the sleeve functions to retract away from the tip.As no product was returned; further visual and dimensional evaluations could not be performed.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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