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One imp,tsv,6.0,13,mtx,mg (tsvt6b13) was returned for investigation.Implant was measured and matched print specifications.No malfunctions detected that could lead to reported event.The device could not be functionally tested for the reported failure (pain).Pre-existing condition noted on the per was unknown bone density.The reported device had been placed on tooth #30 for approximately 2 years.X-ray & picture evaluation: x-ray and picture images were not provided.Appropriate documentation was reviewed.Dhr review for the lot number (63110281) had revealed no deviations nor non-conformances which could have caused or contributed to the reported event.Products was conforming at the time it left zimvie.Lot was inspected and passed all acceptance criteria by qa.All sterilization activities were conducted with no nonconformities per sterilization record (st2797).Zimvie quality management system (qms) has controls in place to ensure the distribution of conforming products within specifications.Complaint history review was performed for the reported lot number (63110281) for similar events and no other complaint was identified.Jan post market trending was reviewed and there were no actionable events or corrective actions for the reported event or product.Therefore, based on the available information, device malfunction did not occur.However, the reported event could not be verified as the exact details of event were non-verifiable.The following sections have been updated: b4: date of this report.G3: date received by manufacturer.G6: checked "follow-up".H2: checked follow-up type.H3: changed "no" to "yes".H6: entered evaluation codes.H10: added manufacturer narrative.
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