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The device was returned and evaluated, and the customer¿s allegation was not confirmed.In addition to foreign material found to be clogging the nozzle, the following events were also found: damage to the distal end, the light guide cover lens was cracked, the image guide cover glasses were scratched, the adhesive on the bending section cover was porous, the bending tube was deformed, the connecting tube was scratched, the scope cover and body were both scratched, the paint on the air/water nut was peeling off, the paint on the suction cylinder nut was peeling off, the universal cord was scratched, the diopter ring was scratched, the ring was scratched, the lens was humid, the cover glass was scratched, the right/left-up/down knob had angulation play and was less than specified value, the up/down knob was broken as there was no brake engagement during angulation, there were fiber breakings on the image guide bundle, and there was a problem with the sunction function (26,7 kpa) to specify suction flow (ml/min; 550).Regarding the clogging of the nozzle, this impacted the component¿s water flow, air/water function and static.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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