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The device history record (dhr) was reviewed and indicated that the product was released accomplishing all quality standards.Prior to a lot¿s release, the lot must be deemed acceptable by-passing inspections that are based on a valid sampling plan.Inspectors routinely examine a statistical sample both physically and visually.Specifically, the samples are inspected for damages/leaks.The lot met all defined acceptance requirements and was released.The product was produced between 15nov2021 and 16nov2021.There were no physical samples received with this complaint.The provided photos were reviewed but the reported condition could not be confirmed.The true root cause of the failure could not be determined based on available information.There were no anomalies found during a review of the dhr, maintenance records or process monitoring data.There was no evidence of any systemic failure of the manufacturing process.Also, there was no trend observed.Based on the investigation and root cause analysis, the initiation of a corrective and preventive action is not required.The investigation will be updated if a sample is received at a later date.This complaint will be used for tracking and trending purposes.
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