| Model Number |
RFG-NT-1100 |
| Medical Device Problem Code |
No Display/Image (1183)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/15/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that the screen switched off during the procedure.Troubleshooting was unable to resolve the issue.As a result, the procedure was abandoned.There were no adverse consequences to the patient.
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Additional Manufacturer Narrative
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The reported issue was not confirmed.Based on the information provided to abbott and the investigation performed, the root cause of the field reported event cannot be conclusively determined as no abnormalities were identified.The returned product operated as intended during the evaluation period.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformances associated with the reported event were identified.No capa is required; the root cause of the reported issue could not be confirmed to be a manufacturing, design, or quality system related occurrence.The reported issue will continue to be monitored for trends and reviewed in qdr (quality data review).
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Additional Manufacturer Narrative
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During processing of this complaint, attempts were made to obtain complete patient information.The results of the investigation are inconclusive since the device was not returned for analysis.Based on the information received, the cause of the reported incident could not be conclusively determined.
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Search Alerts/Recalls
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