| Model Number |
10590000 |
| Medical Device Problem Code |
Computer Software Problem (1112)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/14/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported to siemens that an adverse event and malfunction occurred while operating the somatom definition edge ct system.On (b)(6)2022, a scan was performed on a pediatric male patient.The customer reported that the user interface of the scanner was not responding after the topogram (low dose overview scan).As a result, the patient was rescanned on another ct system.Beside the additional x-ray dose, no other injury was reported.
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Additional Manufacturer Narrative
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Siemens has completed an investigation of the reported event.The root cause was determined to be a software error.The application freezes because the csapixelframe object of the topogram image is deleted while the image is released from the image processing toolkit (ipt) server and the image is still being processed in the background.After reboot of the system, the functionality recovers.This identified software issue has already been resolved with the service pack vb20_sp6 and released for distribution with ct014/22/s update vb20_sp6 on (b)(6)2022.This system is adressed for the update.
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Search Alerts/Recalls
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