The customer observed a false non-reactive architect syphilis tp result for a 74-year-old female patient with facial neuritis.The following data was provided (<1.00 s/co is nonreactive, >/=1.00 s/co is reactive): snibe syphilis result = 10.23 s/co, repeat result on roche = 2.4 s/co abbott architect sample id (b)(6) initial result = 0.84 s/co, repeat result with sample id (b)(6) = 0.82 s/co rapid plasma reagin (rpr) = negative no impact to patient management was reported.
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An evaluation is in process.A final report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available. phone complete entry = (b)(6).This report is being filed on an international product, list number 8d06-77 has a similar product distributed in the us, list number 8d06-31/-41.
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The complaint investigation for false non-reactive architect syphilis tp results included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review, return sample analysis, and in house testing.Trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances or deviations with lot number 37093be01 and the complaint issue.Labeling was reviewed and sufficiently addresses the customer's issue.The return sample analysis for sample id 10 was tested with the following results: architect syphilis tp: 0.87 s/co (non-reactive), recomline treponema igm: negative, recomline treponema igg: negative.In-house testing of a retained reagent kit of the complaint lot was performed.All controls met specifications and no false non-reactive results were obtained, indicating that the lot generates the expected results.Based on the investigation, since no discrepant results were generated during return sample testing with other methods, architect syphilis tp reagent, lot number 37093be01 is performing as intended, no systemic issue or deficiency was identified.
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