| Model Number |
ALLURA XPER FD20/15 OR TABLE |
| Medical Device Problem Code |
Activation Failure (3270)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/29/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It has been reported to philips that the system produced an error of ¿generator busy¿ during start up.There was no reported patient or user harm.
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Additional Manufacturer Narrative
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Philips has investigated this complaint.The philips field service engineer (fse) inspected the system onsite and confirmed the error generator busy.Review of the system log file showed com xsc: tube current out of range and x-ray generator: phase fault.Upon further inspection, fse performed a tube adaptation.After performing the tube adaptation, the system was returned to use in good working order.The codes were updated based on the investigation outcome.
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Search Alerts/Recalls
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