| Model Number |
09H39-01 |
| Medical Device Problem Code |
Sparking (2595)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
11/25/2022
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
|
| |
|
Event or Problem Description
|
|
The customer observed the power port on the cell dyn emerald was damaged and was loose causing flashing and sparks from the power port while trying to power on the instrument.Once the sparks and flashing were observed by the customer the instrument was immediately put out of service.No further damaged was reported.There was no impact to patient management or user safety was reported.
|
| |
|
Additional Manufacturer Narrative
|
|
The customer reported that the damage may have occurred when a staff member moved the cell-dyn emerald instrument.Field service found the power port of the cpu board damaged but no visible sign of fire damage on the cpu board or power supply.The cpu was replaced, and the power supply was precautionally replaced by service.A review was performed for any trends and all customer complaints received for this issue.The review of this data did not identify any trends or abnormal complaint activity.No attachments were provided by the customer.There were no non-conformances or potential non-conformances identified that were related to the complaint issue.Based on the information provided, the issue is considered to be part related, where the cpu board power port was damaged during instrument move and was resolved by service.Based on the investigation, no systemic issue or product deficiency was not identified for the cell-dyn emerald.
|
| |
|
Search Alerts/Recalls
|