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This initial spontaneous report originating from the united states, was received from a registered nurse, referring to a female patient of unknown age.The patient's historical condition included caesarean section.The patient's current conditions and concomitant medications were not reported.This report concerns 1 patient and 1 device.On (b)(6) 2022, the patient was started on vacuum-induced hemorrhage control system (jada system) (lot# was not reported) for postpartum hemorrhage (pph).The reporter stated that the vacuum-induced hemorrhage control system (jada system) was difficult to place (device placement issue), because the patient had a caesarean section.The reporter stated that this was the first time they were using the vacuum-induced hemorrhage control system (jada system).The reporter stated that the suction tubing of the vacuum-induced hemorrhage control system (jada system) was filing up with blood up to the canister.They were told by their representative that if this occurred then the vacuum-induced hemorrhage control system (jada system) was not working (device ineffective).They were unclear of the total volume of blood that was in the tubing but through trial and error they believed that the blood within the tubing was 60 milliliters (ml) at the time of the call.The bleeding had not stopped during the call and the uterus was firm.They stated that the suction was working, and that placement was correct using an ultrasound.The nurse also stated they were curious if there was a blood clot and that they could set the pressure to 80 but it kept going up to 95 (wrong technique in device usage process).The patient was under treatment at the time of the call and all the assistance provided during the call did not help.Hence, the case was escalated as they were needing immediate assistance (required intervention).No further details known or available at the time of report.The availability of the vacuum-induced hemorrhage control system (jada system) for evaluation was unknown.Upon internal review, the event of "device ineffective" was determined to be medically significant.Medical device reporting criteria: serious injury.Fda code: health effects - health impact (per annex f): 4648 insufficient information (there is not yet enough information available to classify the health impact.) fda code: (health effects - health impact per annex f): 4641 (unexpected medical intervention) patient required an unforeseen medical intervention, excluding surgery, which was not on the original treatment plan.
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