| Model Number |
AQL-100CBS |
| Medical Device Problem Codes |
Incorrect, Inadequate or Imprecise Result or Readings (1535); Low Readings (2460); Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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We have been informed of the following event: "brief description: deficit readings going to negative.Problem description: reporter: (b)(6).Part description: aquilex scale.Serial number or lot number of reported item: (b)(4).Date product support or hologic employee notified of issue reported: (b)(6) 2022.Issue reported: deficit readings going to negative.Replacement requested: yes.Is product returning for investigation: yes.Additional procedure information: technical support was contacted by (b)(6) who reported that the customer just received this system last month and are hav-ing issues where the deficit reading will go to negative reading randomly.A replacement is requested for the customer.A replacement system is being sent attn -pr.(b)(4).Patient/user impact: no impact reported".
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Additional Manufacturer Narrative
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The returned device was confirmed to be an aquilex pump s/n (b)(6), aquilex scale s/n (b)(6).The devices ran their self-check successfully.The pump had the latest software: 0.5.0.8.Incoming pressure and vacuum tests were performed, and both were within tolerance.A scale test was performed, with all results passed.Fluid deficit testing was conducted with the un-calibrated pump and scale, with all results passed.This complaint was not confirmed.The deficit test was within tolerance.The scale is working per specification.Device history for the reported device did not indicate any abnormalities and meets all specifications.
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Event or Problem Description
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We have been informed of the following event: "brief description deficit readings going to negative problem description reporter: jd - territory manager part description: aquilex scale serial number or lot number of reported item: (b)(6) date product support or hologic employee notified of issue reported: 11/28//22 issue reported: deficit readings going to negative replacement requested: yes is product returning for investigation: yes additional procedure information: technical support was contacted by jd - territory manager who reported that the customer just received this system last month and are hav-ing issues where the deficit reading will go to negative reading randomly.A replacement is requested for the customer.A replacement system is being sent attn -pr.Pump - (b)(6) case (b)(4) scale - (b)(6) case (b)(4) patient/user impact no impact reported".
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Search Alerts/Recalls
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