| Catalog Number |
21029371001 |
| Medical Device Problem Codes |
Mechanical Problem (1384); Low Test Results (2458); Insufficient Device Problem Information (3190)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
11/16/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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There was an allegation of questionable ise indirect gen 2 sodium results for qc and patient samples from cobas integra 400 plus analyzer serial number 421575.The initial result was 129.9 mmol/l and the repeat result was 136.2 mmol/l.The questionable result was reported outside of the laboratory and was corrected with the repeat result.
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Additional Manufacturer Narrative
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The customer replaced the sodium electrode, ise indirect and direct calibrators, and ise solutions.The ise calibration and qc were acceptable.The field service engineer replaced the ise tubing and all three electrodes.The investigation is ongoing.
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Additional Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.The customer replaced all electrodes, ran precision testing, and ran comparisons on patient samples.Afterward, the customer had no further issues.
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Search Alerts/Recalls
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