Trackwise # (b)(4).The device was returned to the factory for evaluation on 12/07/2022.An investigation was conducted on 12/14/2022.A visual inspection was conducted.Signs of clinical use and no evidence of blood was observed.The heater wire was observed to be intact, with no visual defects observed.The gray silicone insulation on both the cold and hot jaws was observed to be intact, with no visual defects observed.An electrical evaluation was conducted.A pre-cautery test was performed per the instruction for use (ifu) with a reference adapter, reference cable, and reference power supply vh-3010 at level 2.5.The device passed the pre-cautery test; it produced visible steam and heat during ten (10) 3-second activations and shut off when the toggle was released.To evaluate the safety shut down system, a polyfuse activation test was performed 5 times over 10 minutes.The device shut off after the period of sustained activation and reactivated after 10-second cooling period with no incident each time.The jaws were gently cleaned of debris and char with a saline and gauze pad as indicated in the direction for use (cv000006999).An activation and transection capability test was performed over four (4) repetitions using "max life test method stm2048073 rev aa.The device successfully transected tissue four (4) times.Based on the results of the evaluation, the reported failures "failure to deliver energy¿ was not confirmed.The lot # 3000269857 history record review was completed.There were no ncmrs, rework, or deviations documented for the reported lot number.Based on the dhr/lhr review results, it was determined that there is no relation between the batch manufacturing process and the reported failure.
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