Information was received from a healthcare provider (hcp) via a company representative regarding a patient receiving hydromorphone via an implanted pump.The indication for pump use was spinal pain.It was reported that the hcp got a call from the patient who reported that his pump started alarming.The patient was not due for a refill.The patient was in another state on vacation at the time of his call, so the clinic told him to go to a local er (emergency room).Additional information was received from another company representative who reported that the patient came to the er today (b)(6) 2022 experiencing withdrawal symptoms (nausea, pain).The patient heard the pump critically alarm the previous morning (b)(6) 2022.The reporter interrogated the pump and the pump logs showed ¿safe state mode¿ on (b)(6) 2022.The reporter saw no other events in the logs.The patient was at home when the alarm occurred and reported no emi (electromagnetic interference).
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