The customer reported that they were using the ct lucia 602 for a yamane technique.For the most part it seemed to go well until they started closing all the incisions and that's when it was noticed the iol tilting.One of the other surgeons attempted to reposition the iol when one of the haptics dislocated and as he attempted to pull the other to try and anteriorize the iol, resulting in the iol dislocating.The surgery ended up taking an extra 2.5 hours because of the tilting of the lens.This included attempting to reposition after tilting, the optic falling to the back after separation from the haptics, replacing ports and removing the optic from the back of the eye, fixating a new lens to the sclera, and closing.In the process of removing the defective iol, it was necessary to scrape corneal epithelium due to deterioration of the view, leading to a complete corneal epithelial defect on postoperative day 1.No additional information provided.The device has is not being sent back.Thus, a proper device analysis could not be completed, nor the reported issues confirmed.It was mentioned by the customer that there was no damage noted during preparation for use indicating a product quality issue did not contribute to the reported issues.Additionally, it was stated by the customer that they are using the yamane technique to implant the lenses.This technique induces a larger amount of force while trying to position the haptics in the scleral tunnel.Our lenses are intended to be implanted in the capsular bag.It was also stated they are using a c cartridge with monarch iii injector to implant lenses.Thus, the lenes are being used off- label.Based on the information provided, the risk assessment for the lucia product and based on our experience and other complaints that have already been resolved we have determined that the following factor may have cause or contributed to the damaged haptic is but is not limited to: loading strategy; lens placement technique; accessory device support; poor handling during folding and inserting.The device history records were reviewed and there were no non-conformities or deviations noted during the manufacturing of the lens that would have caused or contributed to the nature of this complaint.Additionally, our lenses are 100% inspected before they leave our manufacturing site.Therefore, we are confident that the lens was processed per standard operating procedures and inspections and met all criteria for release.
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