Per regulation eu 2016/679 (general data protection regulation), patient identifiers were not collected or recorded and therefore are not available.Explant date: n/a, lens remains implanted.Telephone number: (b)(6).The suspect smartload device was not returned for evaluation.Therefore, a failure analysis of the complaint device could not be completed.A review of the device history record, complaint trending, and risk documentation for this device will be performed.Upon completion of the review and possible product return and evaluation, if there is any further relevant information a supplemental medwatch will be filed.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
|
Additional information: section d9 - device available for evaluation? yes.Section d9 - date returned to manufacturer: 12th january 2023.Section h3 - device evaluated by manufacturer? yes.Device evaluation: visual inspection of the customer provided photo revealed that the cartridge tip was cracked; however, no additional issues could be observed due to the quality of the photo.Visual inspection under magnification of the returned product revealed that the cartridge and cartridge tip were cracked.In addition, the cartridge tip was bent in a way consistent with a cartridge that was dropped.The complaint issue of cartridge tip cracked/damaged was identified during the evaluation.The other observed issue found during the product evaluation could not be confirmed to be related to a manufacturing or design issue.Therefore, there is no indication of a product deficiency or product malfunction.Conclusion: as a result of the investigation, there is no indication of a product quality deficiency.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
|