The suspect medical device has already been returned to olympus.However, since the evaluation/investigation is still ongoing, the exact cause of the user's experience and the reported phenomenon has not been determined yet.This report will be updated if additional significant information becomes available or once the evaluation/investigation has been completed.
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The suspect medical device was not returned to the manufacturer for investigation/evaluation but the olympus regional repair center (rrc) in prerov, czech republic (received at the rrc on 2022-12-19) during the evaluation at the rrc, error messages e433 and e091 were found in the error log but could not be reproduced.Since the error messages could not be reproduced, temporary faults are assumed.However, the exact cause for the occurrence of the error messages could not be determined in this case.Any error messages that may appear during operation are triggered by the safety system of the esg-400 and communicated visually and acoustically to the user.They are part of the device's own security concept.In particularly critical cases, further use of the device is prevented by the security system until the error has been corrected.A material or quality problem can be excluded since a manufacturing and quality control review was performed for the affected serial number of the hf-generator without showing any abnormalities.The case will be closed from olympus side with no further actions.The reported event/incident will be recorded for trending and surveillance purposes and the user will be informed about the investigation results.
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