| Model Number |
N/A |
| Medical Device Problem Code |
Detachment of Device or Device Component (2907)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/07/2022
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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(b)(4).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that the device was discovered to have missing components.No more information is available.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Complaint sample was evaluated.Visual evaluation of the returned device shows signs of repeated use and have both of components and disassembled / missing the components.Device history record (dhr) was reviewed and no discrepancies relevant to the reported event were found.During the investigation, it was discovered that ultrasonic cleaning was not addressed as a potential user need.A field action was initiated to recommend against using ultrasonic cleaning as a sterilizing technique for these devices.The device was subsequently re-designed to account for this failure mode with a new locking mechanism.The root cause is considered to be a previously addressed design issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information available at the time of this report.
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Search Alerts/Recalls
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