This report is being submitted to relay additional information and device evaluation.The following sections are being reported: b4: date of this report was updated.G3: date received by manufacturer was updated.G6: type of report was updated.H2: type of follow up was updated.H3: device evaluated by manufacturer was updated.H6: investigation type codes were added: 4109, 4110, 4111 and 4114.H6: investigation findings code was added: 213.H6: investigation conclusions codes was added: 4315.H10: narrative/data was updated.One certain gold-tite hexed screw (iunihg) was reported but not returned for investigation.Therefore, visual/physical evaluation could not be performed.The investigation was completed using applicable instructions for use, risk files and other available information.Based on the evaluation, device malfunction could not be verified.There is no existing nonconformance / capa / hhe/d / ie / product hold against the reported device that did or could cause or contribute to the reported event.Monthly post market trending review identified no actionable trends or corrective actions for the reported event or device.Zimvie quality management system (qms) has controls in place to ensure the distribution of conforming products.Therefore, based on the available information, the product was within specifications and conforming when it left zimvie.Dhr review could not be performed since the lot number associated to the item was not provided.A complaint history review by item number was conducted for the iunihg dating back to 12 months from now.The complaint history review revealed that there are no existing non-conformances/capa/hhe/d/ie/product holds for the reported product for similar events.A definitive root cause could not be determined.However, based on the investigation, risk review and ifu, the probable causes for the reported event may be attributed to patient factors (bruxism) or parafunctional habits over the implantation period.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.
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