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Product complaint # (b)(4).Investigation summary: the device associated with this report was returned to depuy synthes for evaluation.Visual examination of the returned device cannot confirm the cracked condition, however the investigation revealed the poly impaction head component was broken in 2 pieces.The broken part was returned.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.No device was received for examination, therefore the reported event could not be confirmed.Depuy considers the investigation closed.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.No device was received for examination, therefore the reported event could not be confirmed.The investigation could not draw any conclusions about the current reported event without the device to examine.Based on the inability to determine a root cause, a need for corrective action is not indicated.Monitor complaints through (b)(6).Depuy considers the investigation closed.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.Re-open it was reported that the sigma impactor cracked.No surgical delay.The device associated with this report was returned to depuy synthes for evaluation.Visual examination of the returned device revealed the poly impaction head component was broken in 2 pieces.The nylon impaction head is shaded yellow indicating numerous decontamination cycles and heavy usage.The 966385 sp*2 poly tib comp impactor is designed to have the 966388 tib tray impactor celcon replacement component replaced after heavy usage/impacts.The current complaint sample suggests the impactor head component has not been replaced after heavy usage and has reached the end of its useful life.After a visual inspection per guidance provided in wi (b)(4) | rev:3, it was determined that the reusable instrument device was worn from repeated use and servicing; therefore, further investigation for the reported complaint device is not required.The overall complaint was confirmed as the observed condition of the sp*2 poly tib comp impactor associated with this complaint would contribute to the complained device issue.Based on the investigation findings, the potential cause is traced to end of life, and it has been determined that no corrective and/or preventative action is proposed.There is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device history lot: a device history record (dhr) review or manufacturing records evaluation (mre) was not possible because the date code for this device is not a finished goods lot number.A-8081228 - (b)(6) 2022 device received, edited.(b)(4): unrecognized number added qty changed from 0 to 1; not available to available.Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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