(b)(4).Investigation results: the returned resolution 360 ultra clip device was analyzed, and a visual evaluation noted that the device was received with the clip assembly stuck into the bushing.Microscopic examination was performed and it was noticed that the bottom part of the clip assembly was deformed.The clip assembly has evidence of proper deployment, since it has both activations performed since the yoke was detached from the control wire.No other problems with the device were noted.Based on the condition of the returned device, the reported event of clip would not open was not confirmed.Investigation found that the clip assembly was highly stuck with the bushing, an evidence that match with a failure to release from the catheter.Reportedly, one of the possibilities that could have happened is that the amount of the tissue grasped was bigger than the clip could close, causing to apply an excess of force to close the clip arms in order to activate them, but due to the amount of tissue grasped, this force was enough to detach the clip from the bushing, but it was not to activate them.Due to this detachment, when the customer attempted to reposition the clip into the bushing, the clip got incorrectly positioned, and most likely the physician kept pulling back the clip and cause the control wire and clip detachment, causing a deployment failure.Additionally, the damages found on the clip assembly were caused most likely due to the entrapment against the bushing.Therefore, the most probable root cause is adverse event related to procedure, in order to address this failure on the capsule.A review of the manufacturing documentation for this device revealed that no anomalies or deviations related to the event occurred during manufacturing.
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