The customer reported with noisy image , noted that the fault still exists after replacing the monitor and video cable.The issue was found during inspection before use.The device was replaced with another device and the intended prostate examination (diagnostic) was completed.No harm was reported.No patient harm, no user injury reported as the result of the reported issue.
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The subject device was received and evaluated.The reported issue of "noisy image" was confirmed.Device evaluation found the subject camera head (head pu) was faulty resulting in noisy image.In addition, service repair noted that during inspection, the adapter could not be removed from the camera head and the adaptor was rusty.Review of device repair history showed the concerned product has not been repaired in the past year.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause of the reported event is unable to be determined.However, the cause of the event is likely due to the rust of the adaptor, presumed by internal water immersion.The event can be prevented by following the instructions for use (ifu) which state: do not coil the camera cable with a diameter of less than 20 cm.The camera cable may be damaged.Never excessively pull the camera cable, but straighten it gradually when it is coiled.The camera cable could be damaged.Never excessively bend, pull, twist, coil, squeeze, or crush the camera cable.The camera cable could be damaged.Do not use excessive force when wiping the external surfaces of the camera cable.The camera cable could be damaged.Never attempt to lift the entire assembly by the camera cable while the camera head is attached to the endoscope.The camera cable could be damaged.·never use a clamp or forceps to attach the camera cable to another object.The camera cable could be damaged.Olympus will continue to monitor field performance for this device.
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