Model Number WB91051W |
Device Problems
Output Problem (3005); Activation Problem (4042)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/02/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The suspect medical device has not yet been returned to olympus for evaluation/investigation.Therefore, the exact cause of the user's experience and the reported phenomenon could not be determined and is being judged as unknown.However, if the suspect medical device is returned for evaluation/investigation or additional significant information becomes available, this report will be updated.
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Event Description
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Olympus was informed that during an unspecified time the esg-400 hf-generator issued error code e433.The issue was resolved by the customer a few days after the event occurred.No further information was provided but there was no report about an adverse event or patient injury.
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Manufacturer Narrative
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The suspect medical device was not returned to the manufacturer for evaluation/investigation.Therefore, the investigation/evaluation was performed exclusively on the basis of the information provided by the customer.The reported error message e433 is triggered by the generator¿s safety system and can have different technical causes.Since the generator was not returned to any olympus organization, the cause for the occurrence of the error message could not be determined in this case and it is also unknown whether the reported error was a permanent or a temporary fault.However, in the case of critical errors, the safety system will not permit any further use of the generator until the error is rectified.A material or quality problem can be excluded since a manufacturing and quality control review was performed for the affected serial number of the hf generator without showing any abnormalities.The case will be closed on olympus side with no further actions.The reported event/incident will be recorded for trending and surveillance purposes and the user will be informed about the investigation result.
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Search Alerts/Recalls
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