| Model Number |
8884711253 |
| Medical Device Problem Code |
Difficult or Delayed Separation (4044)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.
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Event or Problem Description
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The customer reported that staff stated they have had issues with the guidewires sticking.There was no patient injury reported and the device did not have to be replaced.
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Additional Manufacturer Narrative
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A device history record review could not be performed because a lot number was not received with the complaint.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to the release of product.There were no physical samples or photos received for evaluation.Because a sample was not returned, we were unable to perform a follow up investigation to include functional and visual evaluations to confirm the reported issue and determine the root cause.If a sample is received at a later date, the complaint will be reopened, and the investigation will be updated accordingly.A corrective action is not applicable at this time.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.We will continue to monitor any adverse trends that require immediate attention.This complaint will be used for tracking and trending purposes.
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Search Alerts/Recalls
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