The sensor was tested in-house, and the review of investigation analysis revealed a degradation of the sensor performance, which confirmed the complaint.The system correctly disabled the sensor when it detected the performance degradation, and the system's self-test functions were working normally.The root cause of the performance degradation was due to oxidation of the chemical component of the sensor.As part of resolution, a return material authorization was issued for a sensor replacement.No further resolution was necessary for this complaint.D9.Device available for evaluation? yes; 01 february 2023.H3.Device evaluated by manufacturer? yes.H6.Type of investigation updated to 10.H6.Investigation findings updated to 174, 3231.H6.Investigation conclusions updated to 4307.
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