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The date of event was not provided by the complainant/reporter, the date reflected in this report is the date bd became aware of the event.The following were reviewed as part of this investigation: patient severity, applicable previous investigation(s), sample (if available), applicable fmea documents, labeling and applicable manufacture records.Based on a review of the information, the following was concluded: observation found during evaluation of original file: there are dark vertical lines in the ultrasound image due to an internal failure within the probe.A history review of serial number (b)(4)showed no other similar product complaint(s) from this serial number.
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