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A customer reported that during a patient procedure, using a glidescope core 15-inch monitor, when they inserted the connected video laryngoscope blade (unknown model) into the patient's airway, the screen would go black.The customer reported that the connected verathon cable (unknown model) seemed loose but they were unable to reproduce the reported image issue during their evaluation.The issue was unable to be isolated to the monitor, cable, or blade used during the reported event.No delay in the procedure, use of a backup device, or harm to the patient was reported.
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