| Model Number |
365967 |
| Medical Device Problem Code |
Device Ingredient or Reagent Problem (2910)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/19/2022
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that after centrifugation with bd microtainer® sst¿ there was poor separator movement.There was no report of patient impact.The following information was provided by the initial reporter: it was reported by the customer after centrifuging samples they are not getting any serum.
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Additional Manufacturer Narrative
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A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event or Problem Description
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It was reported that after centrifugation with bd microtainer® sst¿ there was poor separator movement.There was no report of patient impact.The following information was provided by the initial reporter: it was reported by the customer after centrifuging samples they are not getting any serum.
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Additional Manufacturer Narrative
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H6.Bd had not received samples or photos for evaluation.Therefore, retention samples of the incident lot were selected from bd inventory for evaluation and upon completion, no issues relating to poor barrier separation were observed.Bd was unable to duplicate or confirm the customer¿s indicated failure mode, poor barrier separation, because the defect was not evident in the testing of the complaint lot samples.Visual evaluations of both retention and control samples demonstrated clinically acceptable performance for all visual observations evaluated.Laboratory evaluation of samples indicated that these tubes performed as expected.Based on a review of the device history record for the incident lot, all product specifications and requirements for lot release were met.There were no related quality issues during manufacturing of the product.This complaint is unable to be confirmed for poor barrier separation.Bd was not able to identify a root cause for the indicated failure mode.Factors that may contribute to poor barrier separation were evaluated through a clinical study to verify the design of the device met it¿s intended use.The result of the study showed that the device performed as expected and we were unable to determine any external contributor to this reported issue.Complaints received for this device and reported condition will continue to be tracked and trended.Our business team regularly reviews the collected data for identification of emerging trends.
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Search Alerts/Recalls
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