Date of event is unknown; awareness date has been used for this field.Investigation summary: our quality engineer inspected the photographs submitted for evaluation.Bd received three photographs which displayed the product labeling with reference number: (b)(4) and lot number: 2109562.Three photographs were provided for investigation, which showed a 20g nexiva device with the needle cover, needle, and catheter that may have been caught in the seal during the packaging process.The needle cover, needle, and catheter appeared to be severed.This was physical/mechanical evidence to confirm and support a manufacturing process related issue for the reported defect relating to an operator error during the packaging process.There is a 100% in line vision inspection system that checks for the presence of components and verifies that they are in the correct location.Given the orientation that the unit would have to be in for this defect to occur, it is likely that the vision system detected this defect; however, when this type of defect is identified by the vision system an operator is alerted to realign the unit.If the operator fails to correct the misaligned unit, this type of defect may occur.A device history record review showed no non-conformances associated with this issue during the production of this batch.
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