Zimmer biomet complaint number (b)(4).One (1) internal connection universal placement driver tip - long (iipdtul) was not returned for investigation.Visual evaluation could not be performed.Functional testing was performed with an in-house placement driver.The implant engaged and disengaged the implant as intended.A pre-existing condition noted on the per form was unknown.Bone density was low density (type iii).The reported device was located on tooth location # 33 (unknown dental notation system) and was used for approximately one (1) month.Dhr review could not be performed since the lot numbers associated to the items were not provided.However, zimvie quality management system (qms) has controls in place to ensure the distribution of conforming product.A complaint history review by item number was conducted for the iipdtul dating back to 12 months from now.The complaint history review revealed that there are no existing non-conformance's/capa/hhe/d/ie/product holds for the reported product for similar event.Review completed utilizing keywords: functional : does not disengage/release therefore, based on the available information, device malfunction could not be verified (implant driver) and the reported event was non-verifiable.
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