| Model Number |
V3.0 |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/12/2022
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
|
| |
|
Event or Problem Description
|
|
A customer reported ophthalmic console switched off on its own during phacoemulsification and displayed error 472 with no patient harm.
|
| |
|
Additional Manufacturer Narrative
|
|
The company representative confirmed and replicated the reported event.The reseated cabling to resolve the issue.The system was tested and found to meet product specifications.A non-conformance-based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.No similar complaints were reported for the product serial under investigation.The root cause of the reported event is attributed to internal wear/reliability issues within the system.However, how or when these wear/reliability issues occurred remains inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
|
| |
|
Search Alerts/Recalls
|