It was initially reported to siemens that a patient complained of a "sudden deafness" after an mri examination with the magenetom avanto dot upgrade system on (b)(6) 2022.The patient reportedly informed the hospital of the deafness on (b)(6) 2022.The issue was not reported to siemens at that time.The event was reported to siemens on (b)(6) 2023 and additional information about the event to determine reportability was not received by siemens until (b)(6) 2023 and (b)(6) 2023.The additional information clarified that the patient underwent a brain scan for headaches, dizziness, and insomnia on (b)(6) 2022.Furthermore, it was clarified that hearing impairment and hypoacusis would be the more suitable terms for the patient's condition than initially reported term "sudden deafness".It was also confirmed that the patient had worn ear plugs and mri headphones during the scan in compliance with the instructions of the system operator manual and the complaint mri system is within specification.It is unclear if the patient has had any hearing issues before the scan.It was stated that there was no hearing impairment right after the mri scan on (b)(6) 2022.On the next day, (b)(6) 2022, the patient was at the hospital to discuss the results of the mri scan.The patient did not mention having any issues with their hearing on this date.Afterwards (date unknown), the patient consulted an ent physician (ear, nose, and throat) at another hospital for her hearing issue.It is unknown if the patient received medical treatment from the ent physician for this issue.On (b)(6) 2022, twelve days after the brain scan, the patient informed the hospital about their hearing issues for the first time.It was reported that by (b)(6) 2022, the patient's hearing had improved.As of the date of this report siemens cannot determine with absolute certainty that the hearing impairment is reversable.
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H10 manufacturer narrative/h11 corrected data regarding patient dates and mfr reporting number: siemens completed the investigation of the reported event.As previously reported, siemens was informed about an injury associated with this issue.It was stated that on 2022-11-14 a patient received an mri scan with a magnetom avanto dot, and that sudden deafness occurred after the scan.Further was stated that the patient informed the hospital on 2023-01-05 about this issue.We were informed that the patient wore ear plugs, and the mri headphones during the scan, which is in compliance with the instructions of the operator manual magnetom avanto, magnetom verio - operator manual.As per the additional information from 2023-01-12 and 2023-01-13 it was clarified that the patient had received a brain scan for their precondition of headaches, dizziness, and insomnia.Further it was clarified that the terms hearing impairment and hypoacusis would be the more suitable terms for the condition than the initially the used term "sudden deafness".Also, it was confirmed that the mri system is within specification.It is unclear if the patient has had any hearing issues before the scan.It was stated that there was no hearing impairment right after the mri scan.On the next day (2022-11-15) the patient was at the hospital to discuss the results of the mri scan.The patient did not mention having any issues with their hearing.After that meeting the patient consulted an ent doctor (ear, nose, and throat) at another hospital.It is unknown if the patient received medical treatment from the doctor of the other hospital for this issue.On 2022-11-26, twelve days after the brain scan, the patient informed the hospital about their hearing issues for the first time.It was stated that by 2022-12-19 the patient's hearing has improved.On 2023-03-02 we have received another update concerning the patient.It was stated that the patient has had an appointment with a ns doctor in february, but the patient did not but did not show up for that appointment.In summary no hardware or software problem was found, which would explain the hearing impairment.No similar incidents have been reported to us from the customer.The root cause for the hearing impairment could not be determined.Generally, the magnetom avanto dot can exceed acoustic noise levels higher than 99 db(a).This is the maximum noise level limit according to nema ms 4-2006 standard.Therefore, appropriate hearing protection needs to be provided to the patient.The operator manual and the magnetom avanto system owner manual provide instructions and warnings regarding noise levels and the respective hearing protection required and the importance of its proper use.The assessment of the reported incident does not indicate a system failure or malfunction and no non-conformity was identified.However, for patients with sensitive hearing, existing hearing issues or related preconditions, mr scans can be perceived as loud even with appropriate hearing protection.Nevertheless, hearing impairment can be caused by many different factors.The complaint was initially reported as mfr report number 3002808157-2023-59487, instead of the correct number which should have been 3002808157-2023-54760.The initial report was submitted on january 17, 2023.This supplemental report is being submitted with the same mfr report number as the initial to avoid confusion.
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