| Model Number |
04V5121 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/30/2022
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(6).An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event or Problem Description
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The customer observed discrepant alinity c total bilirubin result for one patient.The sample was sent out to be tested on other platforms.The following data was provided: (b)(6) 2022 sid (b)(6) total bilirubin = 0.68 mg/dl (expected value 0.2 to 1.2 mg/dl).Hitachi total bilirubin =0.32 mg/dl (expected value 0.2 to 1.2 mg/dl).Toshiba total bilirubin = 0.07 mg/dl (expected value 0.1 to 1.2 mg/dl).Beckman total bilirubin = 0.6 mg/dl (expected value 0.3 to 1.0 mg/dl).Patient¿s historical result: (b)(6) 2022 performed on beckman dxc: total bilirubin = 0.33 mg/dl.No impact to patient management was reported.
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Additional Manufacturer Narrative
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The complaint investigation for discrepant alinity c total bilirubin result included a review of data and information provided by the customer, search for similar complaints, ticket trending review, device history record review, field data review, and labeling review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue.Ticket search by lot indicates that the reagent lot performs as expected for this product.Trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances or deviations with lot number 61609uq03 and the complaint issue.The overall performance of the alinity c total bilirubin assay was reviewed using field data from customers worldwide.The median population result for lot 61609uq03 is within the established baseline, indicating the reagent lot is performing as expected.Labeling was reviewed and sufficiently addresses the customer's issue.Based on our investigation, no systemic issue or deficiency with the alinity c total bilirubin assay for lot 61609uq03 was identified.
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Search Alerts/Recalls
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