| Model Number |
CLH-SC |
| Medical Device Problem Code |
Optical Problem (3001)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
12/29/2022
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Olympus technical assistance center (tac) support spoke to the customer to troubleshoot the device.The customer replaced the bulb and confirmed that the bulb was secured.Tac instructed the customer to connect the scope and turn on the unit.Afterwards, the brightness was turned on all the way; however, the issue persisted.Tac advised the customer to get a spare lamp and attempt with a different scope /light guide cable.Tac recommended for the device to be sent in if that doesn¿t fix the problem.The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time, however, if additional information becomes available, this report will be supplemented accordingly.
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Event or Problem Description
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The customer reported the halogen light source fails to light.The event occurred during a diagnostic procedure and there was no patient harm or user injury reported due to the event.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 11 years since the subject device was manufactured.Based on the results of the legal manufacturer's investigation, and the inability to evaluate the subject device and reproduce the event, a definitive root cause of the reported event could not be identified.However, it¿s likely the cause is related to a faulty transformer or contact deterioration of the lamp socket.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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