| Model Number |
8884752042E |
| Medical Device Problem Codes |
Fluid/Blood Leak (1250); Detachment of Device or Device Component (2907)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/19/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Customer reports: the yellow piece came out and will not stay in.Per additional information provided on 1/23/23, the product appears to have leaked as it did not fit snuggly.
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Additional Manufacturer Narrative
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An investigation is currently underway.Upon completion, the results will be forwarded.Device evaluation comment - the customer stated that the device will not be returned for evaluation because it was in use.
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Additional Manufacturer Narrative
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A review of the device history record could not be conducted as the lot number was reported as unknown.A photograph was submitted for evaluation; a leak is observed; the reported condition is confirmed.Disassembly and leakage were confirmed through the photo sample.During the investigation, a review of the manufacturing process was conducted.In general, all process and controls were found properly followed, including sub-assemblies, finished product assembly and packaging.There were no abnormal conditions found that could trigger the reported condition.The root cause for the reported condition could not be determined without a physical sample to evaluate.The manufacturing site will continue to monitor customer complaints and feedback notifications for adverse trends that require immediate attention.An awareness notification was issued to production personnel to heighten awareness of the condition reported through a quality alert.
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Search Alerts/Recalls
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