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Evaluation determined: it appears that excessive force may have been applied to the abutment hex causing it to deform.2 of the 3 malfunction events did not have product returned for investigation.Therefore, no conclusion may be drawn to attribute to the reported fractured device.1 of the 3 malfunction events are under evaluation and no conclusion has been drawn.For any reported known and verified lot number, a review of the device history record took place.No nonconformance was noted.Therefore, the device was manufactured to specifications.
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