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We checked the returned unit and confirmed that the air nozzle missing.Based on the result, we concluded that it was caused due to the physical damage applied on the air nozzle.In addition, we confirmed that the angle wire broken, the mechanical base plate corroded, the water nozzle missing, the light guide fiber bundle (lcb) defective, the operation channel resistance, and the angulation-left angulation zero degrees; however, they are not the main cause and/or irrelevant to the alleged complaint.In terms of gluing missing, the possibility of dropping into human body could not be denied.Moreover, based on the technical report, ""hr-rpt-0585(nozzle)"" and/or the risk analysis results, it was evaluated to submit mdr.
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