| Model Number |
0502103045 |
| Medical Device Problem Code |
Optical Problem (3001)
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| Health Effect - Clinical Codes |
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/01/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.The device manufacturer date is not known at this time.However, should it become available it will be provided in future reports.
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Event or Problem Description
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It was reported that there was loss of image.
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Event or Problem Description
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It was reported that there was loss of image.
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Additional Manufacturer Narrative
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This scope was not received for evaluation at stryker endoscopy.This scope was received at henke for evaluation.Based on the henke service record attached, the reported failure "sharp edges sticking out from scope" was confirmed.According to henke: scope evaluated as a level 3.Distal tip damage, raised keel, dents/scratches.Probably root cause for this failure is: the complaint for ¿sharp edges sticking out from scope¿ has been confirmed and is due to customer use and handling.Manufacture date is not known.The reported failure mode will be monitored for future reoccurrence.
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Search Alerts/Recalls
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