| Model Number |
39301 |
| Medical Device Problem Code |
Inadequate Instructions for Healthcare Professional (1319)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/17/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event or Problem Description
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It was reported that the patient had received a box of male external catheter with lot# jugy0417 and reference# 39301 with the individual package lot# jgw9027.The patient had put one of them on and stated that the catheter had shredded apart while it was getting put on.
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Additional Manufacturer Narrative
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The reported event was inconclusive because no sample was returned.A potential root cause for this failure could be due to "operator error".The lot number was invalid; therefore, the device history record could not be reviewed.A labeling review was not performed because labeling could not have prevented the reported failure.H11: section a through f - the information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.H3 other text : the device was not returned.
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Event or Problem Description
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It was reported that the patient had received a box of male external catheter with lot# jugy0417 and reference# 39301 with the individual package lot# jgw9027.The patient had put one of them on and stated that the catheter had shredded apart while it was getting put on.
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Search Alerts/Recalls
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