| Model Number |
305517 |
| Medical Device Problem Code |
Component Missing (2306)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/16/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Oem manufacturer: the manufacturing location for this product is flextronics.This site is an oem manufacturing site.(b)(4).Device evaluated by mfr: a device evaluation is anticipated but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.Medical device expiration date: unknown.
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Event or Problem Description
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It was reported that the bd¿ sharps collector was missing.The following information was provided by the initial reporter, translated from japanese to english: according to the distributor's report, one lid was found to be missing upon product arrival.
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Event or Problem Description
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It was reported that the bd¿ sharps collector was missing.The following information was provided by the initial reporter, translated from japanese to english: according to the distributor's report, one lid was found to be missing upon product arrival.
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Additional Manufacturer Narrative
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Investigation summary: according to the dhr review, during the manufacturing process no issues were reported as missing lids for the lot number (2227941) reported under this complaint.A review of the ncmr¿s was performed; the result showed there were no issues reported like missing lid issue for the same part number throughout the last twelve months.According with this investigation there is not enough information provided from customer like pictures of original packaging, however, based on the lot number provided, we are able to confirm that product was manufactured by flex on september 11, 2022.For this reason, it can be concluded that there are many variables that could generate this failure mode due to unknown handling and transportation or if the material is stored or there are partial sales.Additional information is needed about the handling and storage within distributor facility to rule out that this issue was generated by distributors, because the distributors can do partial sells and the controls to handle remaining material is unknown, therefore, the likelihood that they send boxes with incorrect quantity could happen.In addition, the current manufacturing controls were reviewed, and they were confirmed as capable to detect this kind of issues (missing lids).Based on information provided it wasn¿t possible determine the root cause like a failure mode related to the manufacturing process because there is not enough information like a picture from original packaging to perform an exhaustive investigation.The current process controls were verified and confirmed as capable to detect missing lids.Additionally, with the lot number provided it was possible to confirm within weight records that every box was manufactured with the correct amount of product.
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Search Alerts/Recalls
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