Model Number 14500-5A |
Device Problem
Application Program Problem: Dose Calculation Error (1189)
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Patient Problems
Fall (1848); Hypoglycemia (1912)
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Event Date 01/27/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The device has not been returned/received to date.If the device is received, a supplemental report will be submitted with the investigation results.We are unable to confirm the pdm malfunction or to determine if it could have contributed to the reported hypoglycemia.Lot release records were reviewed and the product lot met all acceptance criteria.Specifically, a pod is paired to a pdm and put through simulated use testing including confirming the blue soft cannula is inspected for any damage.
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Event Description
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It was reported that the pdm gave a uncommanded bolus to the patient.The patient's blood glucose (bg) values dropped to less than 70 mg/dl.The patient ended up falling on his patio.
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Manufacturer Narrative
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In the case description, the user mentioned that they received a bolus that they did not program.Inspection of the ibf data showed that no boluses had been delivered on the date of occurrence or between the date of occurrence and the case initiation date.No evidence of an unprogrammed bolus was observed in the ibf data.Investigation of the device found no damages or defects that would contribute to an uncommanded bolus.The pdm was found to function as intended.
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Search Alerts/Recalls
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