| Model Number |
FU20JN55NGF899N |
| Medical Device Problem Code |
Device Damaged Prior to Receipt by User (1570)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/16/2023
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event or Problem Description
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It was reported that the trach was damaged in shipping and broken product as result.The package was crushed and not sealed properly.There was no patient involvement and no injury.
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Additional Manufacturer Narrative
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Device evaluation: one device was returned for investigation with original packaging.Visual inspection showed freight damage including a partial opening of the packaging tray seal.Device functionality was tested and device functioned as expected.Based on analysis, the complaint issue could not be confirmed as a manufacturing non-conformance.Products are screened before leaving the manufacturing site.Device history review showed one non-conformance of a labelling issue but the device was then promptly repackaged with the correct label.Upon repackaging of the device, it was then re-inspected 100% including packaging and was confirmed to be acceptable to be released.
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Search Alerts/Recalls
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