| Model Number |
N/A |
| Medical Device Problem Code |
Manufacturing, Packaging or Shipping Problem (2975)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/06/2023
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that during inspection of stock, the sterile package was found damaged.No additional information is available.
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Additional Manufacturer Narrative
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(b)(4).Foreign country: japan.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001825034-2023-00260, 0001825034-2023-00262, 0001825034-2023-00263, 0001825034-2023-00264, 0001825034-2023-00269 and 0001825034-2023-00271.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.Product was returned and evaluated.A visual evaluation of the returned product identified damage to the sterile packaging (blister).Sterility had not been compromised.Evaluation of the returned product also confirmed there was debris inside the sterile packaging which is consistent with the appearance of porous coating.The reported event was confirmed.The reported event did not occur in an operating room or as part of a medical procedure; medical records are not available for review.A review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.The reported event was not related to a combination of products; therefore, a compatibility review was not applicable.The condition of the device when it left zimmer biomet was conforming to specification.The root cause of the reported event can be attributed to transit damage and a packaging design issue.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information is available at the time of this report.
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Search Alerts/Recalls
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