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Narrative field: new, updated, and corrected information is referenced within the update statement in the event section.Please refer to update statement dated 10feb2023.No further follow-up is planned.Evaluation summary: the mother of a female patient reported that her daughter's humapen luxura hd device "was so heavy on pressing and no insulin was released.Sometimes, the humapen luxura hd pen released insulin but in slowly manner or incomplete dose." the patient experienced increased blood glucose.The device was not returned to the manufacturer for investigation (batch 1201g07, manufactured january 2012).Therefore, it could not be evaluated to confirm the complaint or presence of a malfunction.Malfunction unknown.A complaint history review did not identify any atypical findings regarding high injection force issues, and a batch threshold review did not identify any atypical findings regarding dose accuracy issues.The total number of dose accuracy complaints received for batch 1201g07 is within the established batch threshold, and the batch is not atypical.All humapen luxura hd devices are assessed for injection screw travel at the end of the manufacturing process, thus ensuring device functionality with high probability.There is no evidence of improper use or storage.
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Lilly case id: (b)(4).This report is associated with product complaint: (b)(4).This solicited case, reported by a consumer, who contacted the company via a patient support program (psp) to report adverse events and a product complaint (pc), concerned a pediatric female patient of unknown age and ethnicity.Medical history included usually got repeated common cold during the winter season and need to go hospital every time for taking intravenous (iv) fluids to decrease the blood glucose level and diabetes diagnosed in jun-2017.Concomitant medications were not provided.The patient received insulin lispro (rdna origin) injection (humalog, 100mg) cartridge, via a huampen luxura half-dose (hd) device, at a dose of 100mg, at an unknown frequency (depend on the meal), subcutaneously, for the treatment of diabetes, beginning on an unknown date in (b)(6) 2017.On an unknown date, while on insulin lispro therapy, she suffered from repeated elevation in blood glucose level reached to 500mg/dl or high reading (first episode), if she got any inflammation in her body, teeth pain, or eating some specific foods (unspecified) and immunity weakness.Since an unknown date in (b)(6)2022, while on insulin lispro therapy, she got common cold that caused elevation in blood glucose level (values were not provided) (second episode) which led her to go hospital to take iv fluid to decrease the blood glucose level.It was confirmed that she was not hospitalized that time.Reportedly, her humapen luxura hd pen was so heavy on pressing and no insulin was released.Sometimes, the humapen luxura hd pen released insulin but in slowly manner or incomplete dose (it was not reported that the patient took incomplete dose, reporter described the issue with the pen only) (lot number: 1201g07; pc number: 6324675).Information regarding the corrective treatment for remaining events was not provided.Outcome of the event blood glucose increased (second episode) and common cold was resolved and that of the remaining events was unknown.Status of insulin lispro therapy was continued.The operator of the humapen luxura hd device was unknown and his/her training status was not provided.The general humapen luxura hd device duration of use and suspect humapen luxura hd device duration of use was not provided while it was started in (b)(6) 2017.The suspect humapen luxura hd device was not returned to manufacturer for investigation.The reporting consumer did not relate the events with insulin lispro drug nor with humapen luxura hd device.Update 04-feb-2023: information received from the rcp regarding tr# 6324675 on (b)(6) 2023.The pc was processed and updated in narrative.No new significant information received in the case.Update 10feb2023: additional information received on 10feb2023 from the global product complaint database.Entered device specific safety summary (dsss).Updated the medwatch fields/ european and canadian (eu/ca) device information.Device was not returned to manufacturer.Added date of manufacturer.Corresponding fields and narrative updated accordingly.
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