| Model Number |
828814PL |
| Medical Device Problem Code |
Output Problem (3005)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An investigation has been initiated based on the reported information.Upon completion of the investigation, a follow-up report will be submitted.
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Event or Problem Description
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4 of 5 reports (different facilities, same failure, same product family).Other mfg report numbers: 3013886523-2023-00038; 3013886523-2023-00039; 3013886523-2023-00040.It was reported certas valves had programming difficulties.No additional information has been received after several attempts.
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Event or Problem Description
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N/a.
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Additional Manufacturer Narrative
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The certas valve (id 828814pl) was not returned for evaluation; therefore, an evaluation of the device could not be performed.Lot number information has been provided; therefore, manufacturing records were reviewed and found no anomalies.The cause(s) of the difficulty reported by the customer could not be determined.If additional relevant information becomes available in the future, this complaint will be reopened, and the respective evaluation performed.Trends will be monitored for this and similar issues.At present, we consider this complaint to be closed.
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Search Alerts/Recalls
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