| Model Number |
OTV-S7PROH-HD-12Q |
| Medical Device Problem Code |
No Display/Image (1183)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
07/02/2021
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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The investigation is ongoing; therefore, the root cause of the reported event cannot be determined at this time.However, if additional information becomes available this report will be supplemented accordingly.
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Event or Problem Description
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The customer reported that, during reprocessing, there was no image from the subject device.There was no harm or user injury reported due to the event.
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Additional Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The subject device manufacturing record cannot be checked because the serial number is unknown, and the delivery date is unknown.Therefore, the device history record was unable to be reviewed.However, olympus only releases products to market that meet all manufacturing specifications and final product release criteria.Based on the results of the legal manufacturer's investigation, the product was not returned, and the phenomenon was not reproduced; a root cause could not be identified.The cause of the reported event cannot be conclusively determined.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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